Effective Date: 13 May 2026 | Last Updated: 13 May 2026
1. Introduction
Infolead ("we", "our", or "us") operates the Sampark mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Sampark App, and describes the rights and choices available to you regarding your personal information.
By downloading, accessing, or using Sampark, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use the App.
2. Information We Collect
We collect information to provide and improve the App's functionality. The categories of information we may collect include:
a) Information You Provide Directly
- Account Information: Name, email address, phone number, and password when you register an account.
- Profile Information: Profile photo, display name, address, and any other details you choose to add.
- Communications: Messages, contact requests, feedback, or support inquiries you send through the App.
b) Information Collected Automatically
- Device Information: Device model, operating system version, unique device identifiers, language settings, and mobile network information.
- Usage Data: Features accessed, time spent in the App, crash logs, and diagnostic data.
- Log Data: IP address, access times, and referring pages.
c) Permissions-Based Information
With your explicit consent, Sampark may request access to:
- Contacts: To help you connect with other Sampark users (only with your permission).
- Camera & Photos: To upload a profile picture or share images within the App.
- Location: To provide location-aware features, only when actively in use.
- Notifications: To send you relevant alerts and updates.
- Storage: To save and access files needed by the App.
You can revoke these permissions at any time from your device settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your Sampark account.
- To provide, operate, and maintain the App's core features.
- To personalize your experience and deliver relevant content.
- To communicate with you about updates, security alerts, and support messages.
- To analyze usage trends so we can improve App performance and reliability.
- To detect, prevent, and address fraud, abuse, or security issues.
- To comply with applicable legal obligations.
4. Sharing of Information
We do not sell your personal information. We may share information only in the following limited circumstances:
- With your consent: When you explicitly choose to share information with another user or third party.
- Service providers: With trusted vendors who help us operate the App (e.g., cloud hosting, analytics, push notifications) under strict confidentiality obligations.
- Legal compliance: When required by applicable law, court order, or government request.
- Business transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
- Safety: To protect the rights, property, or safety of Infolead, our users, or the public.
5. Data Security
We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (HTTPS/TLS), secure authentication, and restricted access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
You may request deletion of your account and associated data at any time by contacting us using the details below.
7. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that inaccurate or incomplete information be corrected.
- Deletion: Request that we delete your personal data.
- Withdrawal of consent: Withdraw consent for processing where consent is the legal basis.
- Objection: Object to the processing of your data in certain circumstances.
- Data portability: Request a portable copy of your data.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.
8. Children's Privacy
Sampark is not directed to children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete the information promptly.
9. Third-Party Services
Sampark may integrate with third-party services such as Google Play Services, Firebase, analytics providers, and crash reporting tools. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of any third-party services.
10. International Data Transfers
Your information may be processed and stored in countries other than your country of residence, including India, the United Kingdom, and the United States. By using the App, you consent to such transfers, subject to appropriate safeguards required by applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will provide a more prominent notice within the App or via email. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Infolead
Email: contact@infolead.in
Phone: (+91) 9595 794007 | (+44) 7389 643964
Website: www.infolead.in
By using the Sampark App, you acknowledge that you have read, understood, and agreed to this Privacy Policy.